Email Communication Workshop

Home > English Training > Email Communication Workshop > View Course Details

Target Group

Senior Managers
Supervisors
Support staff
Office Staff

Key Content

Key email phrases
Email structure and layout
Making requests
Responding politely
Giving information
Asking for clarification
Confirming information
Formal and informal style
Building goodwill
Common mistakes

Outcomes

Write clear and concise email
Deal with routine correspondence
Respond to problems via email
Create a good impression of your company
Use email to build better client relationships